Publications

Showing 1-5 of 5 results for filtered by Reports and Heat networks

• Consumer Welfare Report

  Consumer Scotland's first statutory Consumer Welfare Report into how well the interests of consumers are being served in Scotland, where harm is being caused and the nature and extent of that harm.

  Last updated 05 Oct 2026

• Heat networks information and guidance for advisers and caseworkers

  A range of information on heat networks including a briefing highlighting the role of Consumer Scotland and other consumer bodies, guidance for advisers and analysis of early complaints data. These documents are available in PDF and HTML formats.

  Last updated 18 Mar 2026

• Challenges facing heat network consumers in Scotland

  A Consumer Scotland review of evidence highlighting challenges faced by heat network consumers in Scotland. This document is available in both PDF and HTML formats.

  Last updated 20 Jan 2026

• Consumer Scotland Work Programme 2025-2026

  Consumer Scotland's Work Programme 2025-2026 which sets out our priorities for the coming year. We have also published a summary of responses to our public consultation on the draft work programme. Documents are available in both PDF and HTML formats.

  Last updated 27 Mar 2025

• Correspondence on developing a heat network efficiency scheme for Scotland

  Correspondence between Consumer Scotland and the Scottish Government on developing a heat network efficiency scheme for Scotland.

  Last updated 22 Oct 2024