Consumer Scotland response to the Scottish Parliament's Economy and Fair Work Committee's call for views on Royal Mail service changes. The document is available in both PDF and HTML formats.
Last updated 08 Jun 2023Consumer Scotland's response to Ofgem's consultation on a framework for consumer standards and policy options to address priority customer service issues. The document is available in both PDF and HTML formats.
Last updated 02 Jun 2023Final report of the Scottish Energy Insights Coordination Group convened by Consumer Scotland following the Scottish Government's energy summit in August 2022. The document is available in both PDF and HTML formats.
Last updated 31 May 2023Consumer Scotland response to Ofgem’s Call for Input on the debt-related costs allowance in the price cap. The document is available in both PDF and HTML formats.
Last updated 17 May 2023Consumer Scotland response to the Scottish Government's Draft Energy Strategy and Just Transition Plan consultation. This document is available as a PDF and HTML.
Last updated 09 May 2023This is Consumer Scotland's Strategic Plan 2023-2027 setting out our strategy for the next four years. The document is available in both PDF and HTML formats. (Since publication the Energy Consumers Committee has become the Energy Consumers Network.
Last updated 29 Mar 2023This is Consumer Scotland's Work Programme 2023-2024 which sets out our priorities for the coming year. We have also published the responses to our public consultation on the draft work programme. Documents are available in both PDF and HTML formats.
Last updated 29 Mar 2023Consumer Scotland response to the Communications Consumer Panel draft strategic plan 2023-2024. This document is available in both PDF and HTML formats.
Last updated 29 Mar 2023Consumer Scotland response to Scottish Government Water and Sewerage Services to Dwellings (Collection of Unmetered Charges by Local Authority) (Scotland) Order 2023. This document is available in both PDF and HTML formats.
Last updated 17 Mar 2023Consumer Scotland has published the second in a series of energy affordability trackers to help improve understanding of how the wider cost of living crisis is impacting energy consumers. The document is available in both PDF and HTML formats.
Last updated 14 Mar 2023