A policy report and survey analysis on experiences of consumers renting from councils and housing associations in Scotland. These documents are available in PDF and HTML formats.
Last updated 24 Mar 2026Consumer Scotland research into the the key factors affecting consumer willingness and ability to engage in specific circular economy measures such as recycling and repair. This document is available in PDF and HTML formats.
Last updated 17 Mar 2026A Consumer Scotland report into disabled consumers living in rural Scotland including their experiences of transport, health and social care and leisure.
Last updated 19 Jan 2026Consumer Scotland report examining how complaints data is publicly reported and used across a range of sectors. This report is available in PDF and HTML formats.
Last updated 15 Dec 2025A report outlining Consumer Scotland’s approach to producing a statutory Consumer Welfare Report in 2026. This document is available in both PDF and HTML formats.
Last updated 10 Dec 2025Consumer Scotland report, and supporting research conducted by Thinks Insight & Strategy, highlighting the challenges faced by private tenants in Scotland when trying to resolve tenancy issues and recommendations to improve the experiences of tenants.
Last updated 06 Oct 2025Consumer Scotland investigation report into consumer protections in the insulation and low-carbon home heating sector. We have also published an interactive map of Scotland highlighting fuel poverty and heating demand in different areas of the country.
Last updated 10 Jun 2025A toolkit for policymakers to understand the consumer issues related to Scotland’s transition to being a country that no longer negatively contributes to global climate change and adapts to the changing climate. This document is available in HTML and PDF formats.
Last updated 07 May 2025A Consumer Scotland Briefing for MSPs on the Regulation of Legal Services (Scotland) Bill for stage 3 proceedings. This briefing is available in HTML and PDF formats.
Last updated 07 May 2025A Consumer Scotland briefing for members of the Local Government, Housing and Planning Committee for the Housing (Scotland) Bill - Stage 2. This document is available in HTML and PDF formats.
Last updated 28 Apr 2025