Publications

Showing 1-10 of 27 results for filtered by Analysis

• Consumer Welfare Report

  Consumer Scotland's first statutory Consumer Welfare Report into how well the interests of consumers are being served in Scotland, where harm is being caused and the nature and extent of that harm.

  Last updated 05 Oct 2026

• The business of being a consumer: Exploring small business consumer experiences and their impact

  A Consumer Scotland report exploring small business consumer experiences and their impact. This report is available in PDF and HTML formats. The report is accompanied by supporting research conducted by IFF Research.

  Last updated 30 Jan 2026

• Consumer Welfare Report scoping report

  A report outlining Consumer Scotland’s approach to producing a statutory Consumer Welfare Report in 2026. This document is available in both PDF and HTML formats.

  Last updated 10 Dec 2025

• NRS consultation on Scotland's census 2031 topics

  Consumer Scotland response to the NRS consultation on topics for Scotland's 2031 census.

  Last updated 13 Nov 2025

• Consumer detriment in the UK and Scotland – insights from the Consumer Detriment Survey 2024

  A Consumer Scotland paper exploring insights from the Consumer Detriment Survey 2024. This paper is available in PDF and HTML formats.

  Last updated 22 Apr 2025

• Affordability of postal services

  A Consumer Scotland background paper on the affordability of postal services. This paper is available in HTML and PDF formats.

  Last updated 10 Apr 2025

• Transport Scotland Consultation on Draft Vision Implementation Plan for EV Charging

  Consumer Scotland response to Transport Scotland's consultation on the Draft Implementation Plan for the Vision for Scotland’s Electric Vehicle Charging Network.

  Last updated 19 Mar 2025

• Consumers and the transition to a circular economy

  A Consumer Scotland report into consumers and the transition to a circular economy. This document is available in both PDF and HTML formats.

  Last updated 11 Dec 2024

• Designing energy support for disabled consumers

  A Consumer Scotland report on designing energy support for disabled consumers, those with health conditions and the terminally ill. This document is available in both HTML and PDF formats.

  Last updated 01 Dec 2024

• Scottish Government consultation: Charging for single-use disposable beverage cups

  Consumer Scotland response to the Scottish Government's consultation on charging for single-use disposable beverage cups. This document is available in PDF and HTML formats.

  Last updated 14 Nov 2024