Low income households need protection from future rises in water bills
Increase to existing discounts needed to help maintain affordability of charges.
News
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Urgent action needed to protect consumers from impact of RTS meter signal switch-off
A statement from Consumer Scotland Chief Executive Sam Ghibaldan.
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Urgent government measures needed to engage consumers on climate change
Cost and convenience of sustainable choices vital for consumers.
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Consumer Scotland publishes latest Newsletter
Publication highlights key actions to help consumers over the past quarter.
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Response to Ofcom announcement on future of the postal service
Statement from Consumer Scotland's Director of Policy and Advocacy Douglas White
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Key challenges for consumers in Scotland highlighted in new report
Findings will be used to help improve the lives of consumers.
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Price cap rise highlights need for better support and market reform
Consumer Scotland Chief Executive comments on latest Ofgem announcement.
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Electric vehicle drivers in Scotland say cost of public charging network “too high”
Survey reveals EV drivers also want improved access to public charging points.
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An estimated 1.3 million parcels ‘lost’ in Scotland in a single year
Research shows 29% of consumers in Scotland affected by missing parcels.
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Consumer protections in the green home heating market to be investigated
Review will focus on helping consumers decarbonise and improve energy efficiency.