Consumer Scotland statement on reforms to the Universal Postal Service
Regulator Ofcom has announced changes to the Universal Service Obligation (USO) on Royal Mail.
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Consumer Scotland publishes spring Newsletter
Publication highlights key actions to help consumers over the past quarter.
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Consumer Scotland publishes annual work programme
Priorities to improve the lives of consumers set out after public consultation.
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Consumer Scotland publishes Work Programme for 2024-2025
Priorities to improve the lives of consumers set out after public consultation.
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Consumer Scotland responds to Royal Mail stamp price increase
Director of Policy and Advocacy Douglas White highlights affordability issues for consumers
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Consumer Scotland responds to Ofcom’s report on the universal postal service
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Consumer Scotland publishes Draft Work Programme for 2024-2025
Public consultation launched to help shape priorities for next year.
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Support for standard prices for UK postal services to protect rural communities
Consumer Scotland survey comes as Ofcom reviews future of universal postal service
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Cost of sending letters “expensive” say majority of adults in Scotland
New research shows 15% of consumers struggling to afford postal services.
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Consumer Scotland publishes four-year strategy and annual work programme
Documents set out key objectives and priorities to improve the lives of consumers.