Greater protection for homes and businesses on heat networks in Scotland
Regulation introduces new rules on billing, fair pricing and handling of complaints.
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Regulation introduces new rules on billing, fair pricing and handling of complaints.
Scottish Water announces rise of 8.67% from April.
Consultation launched to help shape priorities for 2026-2027.
New report highlights high prices, billing issues and reliability concerns.
Disabled people highlight issue as significant barrier to accessing services.
Action required to address “stark deficiencies” in the scheme.
Consumer body urges better financial support to protect low income families.
Retention of cap would protect consumers and small businesses reliant on postal services.
Consumer Scotland seeking greater transparency over complaints data.
Consumers in Scotland encouraged to register new electrical products to help them stay safe